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Liliana Martinez

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Articles

Recent activity by Liliana Martinez

  • How to Input Renter's Insurance Information into Your ERP System

    Managing renter's insurance data efficiently within your ERP (Enterprise Resource Planning) system is crucial for property management and tenant records. Accurate entry ensures compliance, easy acc...

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  • Email Outage

     1. Initial Detection and AssessmentThe first step in addressing an email server outage is the detection of the issue. This can occur through automated monitoring systems that alert the IT team to ...

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  • I have stopped receiving push notifications on Duo Mobile

    You may have trouble receiving push requests if there are network issues between your phone and our service. Many phones have trouble determining whether to use the WiFi or cellular data channel wh...

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  • I need to reactivate Duo Mobile

    If you get a new phone you'll need to re-activate Duo Mobile. You may enroll your new device yourself using Duo's device management portal if self-service is enabled. Otherwise, ask your administra...

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  • Steps to initiate a background check

    The steps to initiate a background check are the same for both academic and staff positions, but vary depending on whether the position is recruited through the university’s recruitment platform,...

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  • What should I check before returning the forklift to service?

      Confirm all wheel nuts are torqued properly. Lower the forklift and remove wheel chocks. Reconnect the battery. Do a slow-speed test drive to ensure stability and no unusual noise. Record the mai...

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  • Facilities Maintenance Dispatch SOP

    PurposeTo guide dispatch members in efficiently managing maintenance work requests and assigning tasks.Procedure Receive and Review RequestsCollect requests with clear details: location, issue, urg...

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  • Gmail Outage Notification (Ongoing Investigation)

    OverviewOur IT team is aware of an ongoing Gmail service outage that is currently impacting some employees. Users may experience issues such as: Inability to send or receive emails Delayed message ...

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  • Troubleshooting Wi-Fi Issues at Your Location

    📶 If you're experiencing Wi-Fi issues at your property, this guide will help you diagnose and resolve the most common problems quickly. If the steps below don’t work, please reach out to our IT su...

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  • Setting Up A New Conference Room

    To ensure a smooth and efficient setup for your new conference room, please submit a request. This allows our IT team to track and prioritize your request effectively.When our IT team receives your...

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